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DragApp: Gmail shared inbox

Version 18.9.0 View in Chrome Web Store

Last scanned: about 1 month ago | force re-scan

Extension Details

Developer: https://www.dragapp.com/
Rating: 4.1 ★ (680 ratings)
Users: 20,000

Context-Aware Verdict

MEDIUM
Overall Risk
Trust Factors:

DragApp appears to be a legitimate business productivity tool with a dedicated website and clear purpose - transforming Gmail into a shared inbox for team collaboration. The extension has 20,000 users and maintains a solid 4.1-star rating from 680 reviews, indicating general user satisfaction. The company provides transparency with their website URL and the extension serves a specific, well-defined function.

Concerns:

The primary concern is the extension's broad host permissions extending beyond just Gmail domains to include all Google services (*.google.com) and the Google APIs. While access to mail.google.com and inbox.google.com is necessary for the stated functionality, the broader Google domain access could potentially allow data collection from other Google services like Drive, Calendar, or Search. The scripting permission combined with content script injection into Gmail gives the extension significant control over your email interface and data.

Recommendations:

Given the medium risk level, consider running this extension in a dedicated Chrome profile used specifically for work-related Gmail activities. This isolates the extension from your personal browsing and other Google services. Before installation, review DragApp's privacy policy to understand their data handling practices. Monitor the extension's behavior and revoke access if you notice any unexpected activity. The risk is manageable for users who specifically need shared inbox functionality and trust the DragApp service.

Findings

HIGH
Broad Host Permissions
This extension has broad host permissions allowing it to access many or all websites. This could potentially be used to steal sensitive data or track browsing activity.
MEDIUM
Access to Sensitive Domains
This extension requests access to sensitive domains: https://*.google.com/*, https://www.googleapis.com/*, https://mail.google.com/, https://inbox.google.com/. Ensure you trust this extension with access to these sites.